9 Reitarska Street, Studio 4, Kyiv 01054 Mon–Fri 09:00–20:00 · Sat by appointment +380 44 221 64 09 hello@lumenphotokyiv.com

Legal

Privacy Policy

Updated 9 February 2026

This Privacy Policy describes how Lumen Photo LLC ("Lumen Photo", "we", "us", "our") collects, uses and protects personal data when you visit our website at lumenphotokyiv.com or contact us regarding our photography services. We are the data controller for the personal data described in this policy.

1. Who we are

Lumen Photo LLC is a photography studio registered and operating in Ukraine. Our principal place of business is 9 Reitarska Street, Studio 4, Kyiv 01054, Ukraine. For all privacy-related enquiries, please contact us at privacy@lumenphotokyiv.com.

2. Personal data we collect

We collect personal data in the following ways:

2.1 Data you provide to us

  • Contact form submissions: your full name, email address, the subject or type of session you enquire about, and the message content you provide.
  • Booking communications: additional details you share by email, phone or in person when arranging a photography session (for example, a preferred date, the names of subjects, or a project brief).

2.2 Data collected automatically

  • Technical data: your IP address, browser type and version, device type, operating system, referring URL, and the pages of our site you visit together with timestamps.
  • Cookie and analytics data: aggregated usage information collected via analytics cookies, subject to your consent.

3. How we use your personal data

We use the personal data we collect for the following purposes:

  • To respond to enquiries you submit through our contact form or by email.
  • To confirm bookings, send session briefing notes and manage your appointment.
  • To deliver commissioned photography and send final image files to you.
  • To issue invoices and manage payments for our services.
  • To operate, maintain and improve our website and services.
  • To comply with applicable legal and regulatory obligations.
  • To send you information you have specifically requested, where you have consented.

4. Legal basis for processing

We rely on the following legal bases when processing your personal data under applicable data protection law, including the GDPR:

  • Consent — when you submit our contact form, you consent to us processing the data you provide for the purpose of responding to your enquiry. You may withdraw consent at any time.
  • Performance of a contract — when you book a session with us, processing your data is necessary to fulfil the services you have engaged us to provide.
  • Legitimate interests — we have a legitimate interest in operating and improving our website, securing our systems, and communicating efficiently with prospective and existing clients, provided such interests are not overridden by your rights.
  • Legal obligation — we may process data to comply with legal or regulatory requirements applicable to our business under Ukrainian law.

5. Cookies

Our website uses cookies — small text files placed on your device:

  • Essential cookies are required for the website to function (for example, remembering your cookie consent preference). These are placed without your consent as they are strictly necessary.
  • Analytics cookies help us understand how visitors use our site (for example, which pages are most visited). These are only placed with your explicit consent, which you grant or decline through the banner shown on your first visit.

You can withdraw consent to analytics cookies at any time by clearing your browser cookies. You can also manage cookies through your browser settings. Note that disabling cookies may affect some site functionality.

6. Sharing your data

We do not sell, rent or trade your personal data. We may share it in the following limited circumstances:

  • Service providers: trusted third parties who process data on our behalf, such as website hosting providers and analytics platforms. All such providers operate under appropriate data processing agreements.
  • Professional advisers: lawyers, accountants or insurers where necessary for our legitimate business needs.
  • Legal requirement: where we are required to disclose data by applicable law, court order or regulatory authority in Ukraine or another jurisdiction.

7. Data retention

We retain personal data only for as long as necessary for the purposes set out in this policy:

  • Contact form enquiries and general correspondence: up to 24 months from the date of the enquiry, or longer if it leads to a booking.
  • Booking and client records (including invoices): up to 5 years from the date of the session in accordance with Ukrainian accounting requirements.
  • Analytics data: aggregated and anonymised; not retained in identifiable form beyond 14 months.

8. Your rights

You have rights in relation to your personal data. Please see our GDPR & Data Protection page for a full description of each right and how to exercise it. In summary, you may have the right to: access your data, request correction or erasure, restrict processing, object to processing, and receive your data in portable format.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Links to other websites

Our website may contain links to third-party websites. This policy does not apply to those websites. We encourage you to review the privacy policies of any sites you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acknowledgement of the revised policy.

12. Contact us

If you have questions about this Privacy Policy, would like to exercise your data rights, or have a complaint about our data practices, please contact us at:

Lumen Photo LLC
9 Reitarska Street, Studio 4, Kyiv 01054, Ukraine
Email: privacy@lumenphotokyiv.com
Phone: +380 44 221 64 09